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Find the answer to your query in our FAQs

Frequently Asked Questions

AskBU is your one-stop-shop for student enquiries – open during term time and vacations. Our friendly, professional and helpful advisers are available to help you with information, advice and guidance throughout your studies at BU. We're based at both campuses and there are also confidential interview rooms available if you would like to discuss your query in private. We personally reply to every enquiry and aim to do so within two to three working days. During very busy periods this may increase to around 5 working days. If your enquiry is urgent please phone us.

Contact us
Phone +44 (0)1202 969696
Talbot Campus AskBU, The Base, Bournemouth University, Poole House, Fern Barrow, Poole, Dorset, BH12 5BB
Lansdowne Campus AskBU, Bournemouth House Library, 19 Christchurch Road, Bournemouth, Dorset, BH1 3LH

AskBU opening hours - call or email us Visit us at The Base in Poole House, Talbot Campus
Monday 8.30am - 5pm 10am - 3pm
Tuesday 8.30am - 5pm 10am - 3pm
Wednesday 8.30am - 5pm (closed 2pm-3.30pm) 10am - 2pm*
Thursday 8.30am - 5pm 10am - 3pm
Friday 8.30am - 4.30pm 10am - 3pm

There will be no AskBU service at Bournemouth House Library from the 25 June, but you can call or email the team direct.

*Please note, the team will be in staff training from 2pm-3.30pm every Wednesday