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AskBU opening hours from 22 May 2017:

  • Monday - Thursday: 8:30am - 5pm
  • Friday: 8:30am - 4:30pm
  • (closed Wednesday: 2pm - 3:30pm)

The AskBU Students' Service is a one-stop-shop for student enquiries - open during term time and vacations. Our friendly, professional and helpful advisers are available to help you with information, advice and guidance throughout your studies at BU.

We are based at both Talbot and Lansdowne campuses; you can drop-in to see us at The Base in Poole House or at Bournemouth House Library. You can call us on +44 (0)1202 969696 or email There are also confidential interview rooms available if you would like to discuss your query in private.

We personally reply to every enquiry and aim to do so within two to three working days. During very busy periods this may increase to around 5 working days. If your enquiry is urgent please phone us.

Find out more

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Contact AskBU

Phone: +44 (0)1202 969696

Opening hours:
Monday - Thursday, 8:30am - 6:00pm during term time (8:30am - 5:00pm during vacations)
Friday, 8:30am - 4:30pm
closed for training every Wednesday, 2:00pm - 3:30pm.

Talbot Campus
AskBU, The Base, Bournemouth University, Poole House, Poole, Dorset, BH12 5BB.

Lansdowne Campus
AskBU, Bournemouth House Library, 19 Christchurch Road, Bournemouth, Dorset, BH1 3LH.

Filming requests

Please email the following information to

A minimum of 48 hours notice is required but preferably longer if possible.

  • A detailed Risk Assessment including signed approval for the activity from the lecturer involved
  • Full details of exactly where filming will take place
  • Accurate timings for the shoot
  • Copies of confirmation giving permission for the filming if it is anywhere other than public areas that we need to unlock i.e. the Medical Centre, Chaplaincy etc
  • Contact details for crew and cast.