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Contact us

How to contact us

Our main contact details

Bournemouth University
Fern Barrow 
Talbot Campus
BH12 5BB
Telephone: +44 (0)1202 524111 
Fax: +44 (0)1202 962736

Maps and directions to get to the university campuses
Request a prospectus

Please take a moment to select the most appropriate team for your enquiry - if you're not sure who you should email, please use the general enquiries email. If it doesn't reach the right person initially don't worry, as we'll forward it onto the appropriate team.

Studying at BU

Future student enquiries

Contact our AskBU Enquiry Team if you're considering studying at BU and have any questions.

Telephone: +44 (0)1202 961916

More information about our Open Days
More information about our AskBU Enquiry Team
More information for future students

If you want to know more about applying to BU and what it's like when you get here, check out what our students are saying on our undergraduate and postgraduate student blogs. Keep up to date with the latest BU news by joining us on our Facebook page. If you're interested in postgraduate study at BU, we have a dedicated Facebook page for postgraduate students - past, present and future.

Although we love to meet our future students face to face, we understand that isn't always possible. That's why we run a number of web chats and webinars, and offer live chat for you to contact us from wherever in the world.

Current student enquiries

We're here to help all of our new and current students get ready for the start of term and throughout your studies. Call us if you have an enquiry about enrolment or need some advice about finance, immigration or what support is available to meet your needs.

Telephone: +44 (0)1202 969696 (69696 from an internal phone)

More information about our askBU students' service

Stay up to date with what's happening at BU with our new BU Students Facebook, Twitter and Instagram - and share your BU story using #belongatbu.

Graduation Award Ceremonies

Got a query about graduation? Talk to us.
Telephone: +44 (0)1202 969696 

Stay up to date and join in the celebration on our Graduation Facebook event
More information about our Award Ceremonies

Reference requests/Confirmation of study

If you need a reference for a current or former student, speak to us.
Telephone: +44 (0)1202 961063

Prospective employers can also obtain confirmation of study by faxing the requests to +44 (0)1202 961066.

Services at BU

Business enquiries

Contact us for information about business services, training, facilities hire at BU and working with the university.
Telephone: +44 (0)1202 961961
More information about our Business Services

Research enquiries

We can help with any questions about BU research.
Telephone: +44 (0)1202 961961
More information about our research

For research studentship enquiries please email:

Events and conferencing enquiries

Get in touch with us about BU events and conferences.
Telephone: +44 (0)1202 966769

Teachers and advisers

If you would like to get in touch regarding our AspireBU programme for schools, colleges and academies, email us as and visit our dedicated web pages for teachers and advisers.

Corporate Contacts

Freedom of Information Act 2000 Requests

To make a Freedom of Information Act Request, contact us.
Telephone: +44 (0)1202 961315
More about Access to Information

Press and media

We're here for any press or media enquiries.
Telephone: +44 (0)1202 963963
Further details of our Press Office

Building addresses

View a full list of the postal addresses for buildings at BU 

Emergency/Serious Incident telephone number

We have a contact number for staff or students to report emergencies or serious incidents. It is important to keep this line clear so please do not use unless it is absolutely necessary.

Telephone: +44 (0)1202 962222

Internal line: 222

Accessibility information

For a full list of access information, please visit our Accessibility information page.

Reporting a noise nuisance or student anti-social bahviour

What we can help with

If a member of the public contacts BU re a public student complaint (noise, litter etc) BU is only able to directly deal with the issue if it is related to student halls.

If the issue is not related to student halls then in the first instance it must be dealt with by the Environmental Health (EH) as the first step and the resident must contact the EH themselves so that the incident is logged appropriately.

Community Enforcement Officer

In Bournemouth, BU funds Matthew King, the Community Enforcement Officer for the Winton East, Wallisdown & Winton West and Queens Park Wards.

Matt works in partnership with the police, universities, student unions and residential forums and residents can contact him on 01202 451491 or

01202 451491 is a dedicated telephone line available to report things such as disturbances, untidy properties, unsafe private rented housing conditions, bins on pavements, letting boards and any other issues affecting the amenity of the local environment.

Out of hours service

The out of hours noise service is also available on 01202 451491 (it transfers across). BU part funds enhanced out of hours support so that on certain nights a team member can respond to disturbances. The team also carries out proactive monitoring of hot spots where multiple complaints are received. If there is the possibility of a Statutory Noise Nuisance, then Environmental Health can monitor and issue Noise Abatement Notices.

In Poole, please refer to the Poole Borough Council website for information.

In all cases if the resident feels threatened they should call the Police on 01202 222 222.