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Contact us

How to contact us

Enquiries about studying at BU

We receive lots of enquiries between now and the start of term in September. It’s often quicker and easier to call us using the numbers below.
Clearing - +44 (0)1202 966777 
Confirmation –+44 (0)1202 962699 
Accommodation –+44 (0)1202 962888 
Arriving students & current students –+44 (0)1202 969696 
Alternatively you can contact us via:
Live chat: Select the ‘Live chat’ icon on this page to speak to an advisor.
Opening hours: Thursday (8am – 8pm), Friday (8am – 6pm), Saturday & Sunday (10am – 4pm)

General enquiries

If you want to speak to a member of staff or have a general enquiry.

Tel: +44 (0)1202 524111


Fax: +44 (0)1202 962736

Research enquiries

Tel: +44 (0)1202 961916

For information relating to research or activities and events run by the Research Knowledge & Exchange Office please contact:

For Research Degrees or Studentship enquiries please email:

Enquiries from businesses and organisations

If you are interested in working or collaborating with BU or have placement opportunities for students.

Tel: +44 (0)1202 961916


Careers advisers and Teachers

If you would like to get in touch regarding our AspireBU programme for schools, colleges and academies, email us at and visit our dedicated webpages for teachers and advisers.

Corporate contacts

Freedom of Information Act 2000 requests

To make a Freedom of Information Act request, contact us.
Telephone: +44 (0)1202 961315
More about Access to Information

Website enquiries

Please email the web team with any technical or content issues relating to the BU website.

Building addresses

View a full list of the postal addresses for buildings at BU 

Accessibility information

For a full list of access information, please visit our accessibility information page.

Emergency/Serious incident telephone number

We have a contact number for staff or students to report emergencies or serious incidents. It is important to keep this line clear so please do not use unless it is absolutely necessary.

Telephone: +44 (0)1202 962222

Internal line: 222

Reporting a noise nuisance or anti-social behaviour

What we can help with?

If a member of the public contacts BU regarding a public student complaint (noise, litter etc) BU is only able to deal with the issue directly if it is related to student halls.

If the issue is not related to student halls then in the first instance it must be dealt with by Environmental Health (EH) and the resident must contact EH to log the incident appropriately.

Community Enforcement Officer

In Bournemouth, BU funds Matthew King, the Community Enforcement Officer for the Winton East, Wallisdown & Winton West and Queens Park Wards.

Matt works in partnership with the police, universities, student unions and residential forums and residents can contact him on 01202 451491 or

01202 451491 is a dedicated telephone line available to report things such as disturbances, untidy properties, unsafe private rented housing conditions, bins on pavements, letting boards and any other issues affecting the amenity of the local environment.

Out of hours service

The out of hours noise service is also available on 01202 451491 (it transfers across). BU part funds enhanced out of hours support so that on certain nights a team member can respond to disturbances. The team also carries out proactive monitoring of hot spots where multiple complaints are received. If there is the possibility of a Statutory Noise Nuisance, then Environmental Health can monitor and issue Noise Abatement Notices.

In Poole, please refer to the Poole Borough Council website for information.

In all cases if the resident feels threatened they should call the police on 01202 222222.

Graduate and Student Recruitment

BU have a free to use online platform called MyCareerHub where you can advertise your vacancies (graduate level (local, national or international), part-time, and placements) to our students and recent graduates.

For more information about advertising vacancies, and attending Careers Fairs on campus, please visit MyCareerHub.

Or contact our Graduate Recruitment Team via:


Tel: +44 (0) 1202 961660

Twitter: @BUJobShop