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Contact us

How to contact us

Our main contact details

Bournemouth University
Fern Barrow
Talbot Campus

BH12 5BB

Telephone: +44 (0)1202 524111
Fax: +44 (0)1202 962736

Maps and directions to get to the university campuses
Request a prospectus

Please take a moment to select the most appropriate team for your enquiry - if you're not sure who you should email, please use the general enquiries email. If it doesn't reach the right person initially don't worry, we'll forward it to the appropriate team.

Studying at BU

Future student enquiries

Contact our Future Students Enquiry Team if you have any questions about studying at BU.

Telephone: +44 (0)1202 961916 Monday - Friday, 8.30am - 5.30pm (closed for staff training between 2-3pm on Tuesday)
Email: or contact our International team

Chat with us online:

  • Live chat: click on the Future Students 'zendesk live chat' icon to start talking with one of our advisers
  • Web chats: monthly for postgraduate students

If you want to know more about applying to BU and what it's like when you get here, check out what our students are saying on our undergraduate and postgraduate student blogs. Keep up to date with the latest BU news by joining us on our Facebook page. If you're interested in postgraduate study at BU, we have a dedicated Facebook page for postgraduate students - past, present and future.

Find out about:

Open Days, webinars and other ways to meet us. 

More information for future students

Current student enquiries

We're here to help all of our new and current students. Call us if you have an enquiry about enrolment or need advice about finance, immigration or what support is available to meet your needs.

Telephone: +44 (0)1202 969696 (69696 from an internal phone)

More information about our askBU students' service

Stay up to date with what's happening at BU with our new BU Students Facebook, Twitter and Instagram - and share your BU story using #belongatbu.

Graduation award ceremonies

Got a query about graduation? Talk to us.
Telephone: +44 (0)1202 969696 

Stay up to date and join in the celebration on our Graduation Facebook event
More information about our Award Ceremonies

Reference requests/Confirmation of study

If you need a reference for a current or former student, speak to us.
Telephone: +44 (0)1202 961063

Prospective employers can also obtain confirmation of study by faxing the requests to +44 (0)1202 961066.

Services at BU

Business enquiries

Contact us for information about business services, training, facilities hire at BU and working with the university.
Telephone: +44 (0)1202 961961
More information about our Business Services

Research enquiries

We can help with any questions about BU research.
Telephone: +44 (0)1202 961961
More information about our research

For research studentship enquiries please email:

Events and conferencing enquiries

Get in touch with us about BU events and conferences.
Telephone: +44 (0)1202 966769

Teachers and advisers

If you would like to get in touch regarding our AspireBU programme for schools, colleges and academies, email us at and visit our dedicated webpages for teachers and advisers.

Corporate contacts

Freedom of Information Act 2000 requests

To make a Freedom of Information Act request, contact us.
Telephone: +44 (0)1202 961315
More about Access to Information

Press and media

We're here for any press or media enquiries.
Telephone: +44 (0)1202 963963
Further details of our Press Office

Website enquiries

Please email the web team with any technical or content issues relating to the BU website.

Building addresses

View a full list of the postal addresses for buildings at BU 

Emergency/Serious incident telephone number

We have a contact number for staff or students to report emergencies or serious incidents. It is important to keep this line clear so please do not use unless it is absolutely necessary.

Telephone: +44 (0)1202 962222

Internal line: 222

Accessibility information

For a full list of access information, please visit our accessibility information page.

Reporting a noise nuisance or student anti-social behaviour

What we can help with

If a member of the public contacts BU regarding a public student complaint (noise, litter etc) BU is only able to deal with the issue directly if it is related to student halls.

If the issue is not related to student halls then in the first instance it must be dealt with by Environmental Health (EH) and the resident must contact EH to log the incident appropriately.

Community Enforcement Officer

In Bournemouth, BU funds Matthew King, the Community Enforcement Officer for the Winton East, Wallisdown & Winton West and Queens Park Wards.

Matt works in partnership with the police, universities, student unions and residential forums and residents can contact him on 01202 451491 or

01202 451491 is a dedicated telephone line available to report things such as disturbances, untidy properties, unsafe private rented housing conditions, bins on pavements, letting boards and any other issues affecting the amenity of the local environment.

Out of hours service

The out of hours noise service is also available on 01202 451491 (it transfers across). BU part funds enhanced out of hours support so that on certain nights a team member can respond to disturbances. The team also carries out proactive monitoring of hot spots where multiple complaints are received. If there is the possibility of a Statutory Noise Nuisance, then Environmental Health can monitor and issue Noise Abatement Notices.

In Poole, please refer to the Poole Borough Council website for information.

In all cases if the resident feels threatened they should call the police on 01202 222222.