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Help, information and urgent support

If you need help urgently, the following services are available:

  • Contact your doctor if available
  • For an out of hours GP, you can access:

    Boscombe and Springbourne drop-in Health Centre
    66-68 Palmerston Road
    BH1 4JT
    01202 720174
    Open: 8am - 7.45pm on Saturday and Sunday

  • Telephone NHS 111 (open 24/7, 365 days a year, free from landlines and mobiles)
  • In an emergency, phone 999
  • For emergencies on campus call 222 from an internal phone or 01202 962222 from your mobile.

If you need support or information, there are a number of services that can help:


Tel: 116 123
The Samaritans provide confidential non-judgemental emotional support, 24 hours a day for people who are experiencing feelings of distress or despair, including those which could lead to suicide. If you are worried about being overheard on the phone you can email

Papyrus (HOPELineUK)

Tel: 0800 068 41 41
Papyrus offer support specifically for young people aged up to 35. You can text 07786 209697 or email for confidential help, advice and support.
Opening hours are: Monday-Friday 10am-10pm, weekends 2pm-10pm, bank holidays 2pm-5pm.


Tel: 0800 58 58 58
CALM is specifically for young men who are feeling suicidal or in need of emotional support. They offer support via webchat and also operate a helpline, both open daily between 5pm and midnight.


Tel: 0300 123 3393
Mind offer information and support for anyone experiencing a mental health problem. Their information line is open Monday-Friday 9am-6pm. You can download leaflets on a wide range of issues including the effects of street drugs on mental health, or explore the Mind website.

SUBU Advice

SUBU Advice is open office hours only.


The multi-faith Chaplaincy is available to support students of all faiths and of none.

Want to talk to somebody but not on campus or in Bournemouth?

If you're not on campus at BU there is a range of services available to you, including access to local support services. See the full information on our FAQs page.

Health & Wellbeing resources A-Z

If you're looking for help with a specific issue not listed here, you could also try the BU Health & Wellbeing A-Z of Resources.