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Get in touch

Contact us

We hope that you've found the answers to most of your questions about studying at BU, but if there's anything you'd still like to know, please get in touch, our AskBU advisers are on hand to help.

Ways to get in touch

Email: askBUenquiries@bournemouth.ac.uk

Phone: +44 (0)1202 961916 Monday-Friday 8.30am-5.30pm. Please note: on Tuesday afternoons the AskBU Enquiry Team is unavailable between 2-3pm.

Visit us: We're on the ground floor of Royal London House on the Lansdowne Campus (BH12 5BB) Monday-Thursday 9.30am-4.30pm; Friday 10am-4pm. Please note: on Tuesday afternoons the AskBU Enquiry Team is unavailable between 2-3pm.

Chat with us online

Live Chat: click on the pink live chat icon to start talking with one of our advisers

Join us on social media

If you've got a question about undergraduate study at BU, you can also ask us a question on our Facebook page or, if you're interested in postgraduate study, get in touch via our dedicated postgraduate Facebook page.

We also have a Facebook page for our International applicants, where you can keep up to date with our overseas events, webinars and vlogs and blogs from our international students.  

Subscribe to our student blogs

You can also find out all about student life at BU by viewing the blogs and vlogs created by our students on our undergraduate student blog or our postgraduate student blog.

Paying your fees

If you have a query about paying your fees, you should contact our Finance Department on +44 (0)1202 961600 or email us at fees@bournemouth.ac.uk.

If you are an international applicant

If you have any questions about coming to BU to study, the admissions process, funding, immigration or life in the UK in general, get in touch with our International team.

For international enquiries, please complete this form.

For international admissions:

Email: internationaladmissions@bournemouth.ac.uk

For information about organising an exchange:

Email: studyabroad@bournemouth.ac.uk

For US funding support:

Email: fedloans@bournemouth.ac.uk

Additional Learning Support (ALS)

If you have a question about how to access additional learning support or want to find out what help is available to you, please get in touch with our ALS team.

Email: als@bournemouth.ac.uk 

Phone: +44 (0)1202 965663.

Appeals and complaints

If you wish to make an appeal or a complaint about your application, please contact appeals@bournemouth.ac.uk or complaints@bournemouth.ac.uk.

If you are a current student:

Email: askbu@bournemouth.ac.uk

Phone: +44 (0)1202 969696 (8.30am-5pm)

Address: Visit us on the ground floor of Poole House at The Base on Talbot Campus (BH12 5BB) or the 1st Floor of Bournemouth House (BH1 3LH) in the Library at Lansdowne Campus. See our opening hours for more information.

If you are a teacher or adviser

If you would like to get in touch regarding our AspireBU programme for schools, colleges and academies, visit our dedicated web pages for teachers and advisers.

Email: aspireBU@bournemouth.ac.uk