Bournemouth University Department of Tourism and Hospitality is pleased to invite you to the international conference on The Visitor Economy: Strategies and Innovations, organised in collaboration with our global partners.
The conference brings together leading academics and industry researchers to exchange and share their experiences, knowledge and ideas on all aspects of the visitor economy. In addition to our conference scientific sessions, we would like to invite you to visit Bournemouth.
We look forward to welcoming you at Bournemouth University.
The visitor economy includes all activities which contribute to visitors’ experiences. At the core are the components of the tourism product, such as accommodation, food, restaurants, transport and attractions.
The concept, however, is much broader as the economy caters for the needs of all visitors, not just tourists. It embraces all activities, infrastructure and services provided to make each visitor's experience possible. To create a successful visitor economy, it is necessary to manage each individual component of the economy efficiently with a focus on the needs of visitors.
This makes the sector a complex one. Businesses are constantly introducing innovations to maintain their competitive advantages. These strategies and innovations are used to build resilience into destinations and businesses to improve their international competitiveness. These may be achieved by implementing innovations leading to cost reduction, improvement in productivity, improvement in the quality of product and the creation of new products or better delivery systems.
The themes of this conference will include, but are not limited to:
- Animals & tourism
- Coastal tourism
- Creative economy
- Crisis & disaster management
- Destination branding
- Economics of tourism & hospitality
- Food, nutrition & wellbeing
- Food & beverages
- Hospitality management
- ICT for development
- ICT & social media
- Smart tourism
- Sports tourism
- Special events
- The visitor economy & peace
- The visitors economy: strategies & innovations in Spanish
- The visitor economy in the Mediterranean
- Tourism and hospitality education
- Tourism experience & co-creation
- Tourism & poverty alleviation
- Tourism planning & innovation
- Transportation issues
- Work & labour in tourism & hospitality.
Call for papers
- Deadline for abstract submission: 26 May 2017
- Confirmation of acceptance: 30 June 2017
- Last date for early bird registration: 14 July 2017
- Deadline for registration: 18 Aug 2017
Please submit email abstracts to: DepTHconference2017@bournemouth.ac.uk
Conference fees and registration
Last date for early bird registration: 14 July 2017
- Early Bird: £345
- Full Delegate: £475
- Student Early Bird: £190
- Student: £240
Deadline to register: 27 August 2017
Bournemouth is a tourism destination that has accommodation for all tastes and budgets. We have negotiated room rates at the following hotels:
Oceana Resort Hotels
All prices are per night and include breakfast and parking
- Suncliff Hotel
- Ocean Beach Hotel
- Best Westerm Royale Hotel
- Cumberland Hotel
To take advantage of Oceana Resort Hotels special rates and make a booking, please call +44(0) 1202 298 350 or email and quote 'BU Conference 2017'
- East Cliff Hotel - double rooms for single occupancy (including B&B and parking)
- Carlton Hotel - double rooms for single occupancy (including B&B and parking)
Hilton Hotels - book by 2 July.
Parking £13 per day.
Dr Igor Calzada
Dr. Igor Calzada, MBA is Lecturer and Senior Research Fellow at the Oxford University, Urban Transformations ESRC Programme at COMPAS. In addition to this, he holds a Lecturer position at the Institute for Future Cities at the University of Strathclyde in Glasgow. In 2016, he was awarded Visiting Fellow position at the Vrije Universiteit Brussel where he is organising a Workshop Series 2016-2017 entitled ŒBridging European Urban Transformations in a wide range of topics such as data, governance, social innovation, migration, economic development, among others. Outside academia, in the private sector, he worked for more than a decade at the Mondragon Co-operative Corporation Group based in the Basque Country (Spain). In the public sector, he was Director at the Basque Regional Government. He is working on the crossroads between: Territory/Strategy/Social Innovation. Current Research Interests include City-Regions, Governance, Urban Change, PostGrowth Transition, Social Innovation, Participation, and Smart Cities & Sovereignty. His main research focuses on comparing social, technological, economic, democratic and politically innovative processes in cities and regions by paying special attention to cases and issues of regional and metropolitan devolution. In particular, he is focused on investigating European City-Region and Smart City benchmarking case studies through the application of qualitative and action research methods.
Professor Carlos Costa
Professor Carlos Costa is Head of the Department of Economics, Management and Industrial Engineering of the University of Aveiro Portugal. He is the leader of the Tourism Research Unit and of the PhD Tourism Programme of the University of Aveiro. He is also Scientific Coordinator of the "idtour-unique solutions" (tourism spin-off company of the University of Aveiro), a private sector company located in the University, responsible for the transference of knowledge and innovation to the tourism sector. Carlos is involved in a number of national and international tourism projects. Carlos is involved in a number of national and international tourism projects including European Coastal Tourism. He is also frequently invited by the Portuguese Agency of Accreditation (A3Es) and by the Foundation for Science and Technology (FCT) for their evaluation panels. He has written books on Tourism Planning and European Tourism as well as he is the Editor of the Journal of Tourism & Development (Revista de Turismo e Desenvolvimento).
Professor Alan Fyall
Professor Alan Fyall is Orange County Endowed Professor of Tourism Marketing and Graduate Programs Director at the Rosen College of Hospitality Management, University of Central Florida. He has published widely in his fields of expertise and is the author of over 150 articles, book chapters and conference papers as well as 20 books including Tourism Principles & Practice, one of the leading international textbooks on the subject published by Pearson. Alan currently teaches International Tourism Management and Destination Marketing & Management and to date has examined 27 PhDs in the UK, India, South Africa, Australia, Hong Kong and Malaysia. He is Editor of Elsevier's Journal of Destination Marketing & Management and sits on the editorial boards of Annals of Tourism Research, Journal of Heritage Tourism, International Journal of Tourism Research, Journal of Business Research, Regional Statistics, Journal of Hospitality and Tourism Management, Anatolia, Place Branding and Public Diplomacy, and the International Journal of Health Management and Tourism.
Professor Maria Gravari-Barbas
Professor Maria Gravari-Barbas is the director of the UNESCO Chair "Tourism, Culture, Development" of Paris 1- Sorbonne University France. She is the coordinator of the UNITWIN network, comprising more than 25 top level universities all around the world. The UNITWIN/UNESCO Chairs Programme promotes international inter-university cooperation and networking to enhance institutional capacities through knowledge sharing and collaborative work.
Maria is the Director of the Institute for Research and High Studies on Tourism (IREST) at Paris 1 Panthéon-Sorbonne University in France. Maria's background is in geography and her research interests include Tourism at World Heritage Sites; Industrial and 20th century Heritage; Waterfront redevelopment; Metropolisation and Tourism; Urban redevelopment, urban planning and tourism. Maria's recent publications include "Imagined Landscapes of Tourism", in Journal of Tourism and Cultural Change (9:3) (2011) with Nelson Graburn, as well as a number of French language publications, such as Tourisme et Patrimoine Mondial (2012) with Mike Robinson and Laurent Bourdeau and Monumentalité(s) urbaine(s) aux XIXe et XXe siècles. Sens, formes et enjeux urbains (2011).
Richard Lewis is one of the most experienced hospitality executives globally. He has over thirty years’ experience in service industries with thirteen years in international markets including Libya, Egypt, the U.A.E. and Jordan. He has spent the majority of his time in hospitality and related businesses. Richard has held senior roles with EMI, Forte, Le Meridien, CNN Turner Broadcasting, Preferred Hotel Group, Best Western and Landmark Hotels. He has an in-depth understanding of e-commerce after helping to pioneer the transformation of travel booking patterns with WorldRes in the late 1990’s and launching Clickworker’s crowdsourcing platform in the UK in 2010. He is currently the Partnerships Director Travel and Tourism for what3words, a global addressing system that uses a unique combination of just 3 words that identifies every 3m x 3m square anywhere on the planet. The system is far simpler than GPS coordinates and far more universal and accurate than street addresses. Pop-up restaurants, palm trees on a beach, sand dunes in the deserts of the U.A.E or trees on the steppes of Mongolia, everywhere now has a simple address. With partners his mission is to make the world a safer, more efficient and more enjoyable place.
Professor Mariana Sigala
Professor Mariana Sigala is Professor in Tourism at the University of South Australia Business School. Professor Sigala is a widely published authority in the area of Service Operations Management and Information and Communication Technology (ICT) applications in Tourism and Hospitality. She also has an interest in e-learning models and pedagogies, having published several research studies in these areas. Professor Sigala's research is multi-award winning featuring several best paper awards in international conferences and academic journals. Professor Sigala has also served on the Board of Directors of the International Federation of Information Technology, Tourism and Travel (IFITT) (as Membership Director); the International Council on Hospitality, Restaurant and Institutional Education (I-CHRIE) (as Research Director, 2008 - 2010); the Hellenic Association of Information Systems (HeAIS) (as Publicity Director); and the Executive Board of the European Council on Hospitality, Restaurant and Institutional Education (EuroCHRIE) (as President, 2004 - 2005). Professor Sigala is the current Chair of the ICHRIE Johnson and Wales Case Study Competition and Publication Series. She is also currently the co-editor of the international journal, Journal of Service Theory and Practice (formerly published as Managing Service Quality), the co-Editor of the Journal of Hospitality & Tourism Management and the editor of the International Journal of Hospitality & Tourism Cases.
Members of the scientific committee are:
Dr Philip Alford, Bournemouth University
Dr Sean Beer, Bournemouth University
Dr Avital Biran, Bournemouth University
Prof Adam Blake, Bournemouth University
Dr Lorraine Brown, Bournemouth University
Prof Dimitrios Buhalis, Bournemouth University
Steve Calver, Bournemouth University
Dr Shuang Cang, Bournemouth University
Dr Jayne Caudwell, Bournemouth University
Dr Anya Chapman, Bournemouth University
Dr Susanna Curtin, Bournemouth University
Morris D’Cruz, Bournemouth University
Prof Janet Dickinson, Bournemouth University
Dr Marta Disegna, Bournemouth University
Crispin Farbrother, Bournemouth University
Dr Viachaslau Filimonau, Bournemouth University
Dr George Filis, Bournemouth University
Dr Tim Gale, Bournemouth University
Prof Heather Hartwell, Bournemouth University
Philippa Hudson, Bournemouth University
Prof Adele Ladkin, Bournemouth University
Dr Duncan Light, Bournemouth University
Prof Lee Miles, Bournemouth University
Dr Hanaa Osman, Bournemouth University
Steve Richards, Bournemouth University
Derek Robbins, Bournemouth University
Dr Philip Ryland, Bournemouth University
Dr Richard Shipway, Bournemouth University
Simon Thomas, Bournemouth University
Prof Roger Vaughan, Bournemouth University
Dr Giampaolo Viglia, Bournemouth University
Prof Allan Webster, Bournemouth University
Dr Nigel Williams, Bournemouth University
Professor Keith Wilkes, Bournemouth University
Scott McCabe, University of Nottingham
Rest of the world
Prof Carlos Costa, University of Aveiro, Portugal
Dr Frederic Dimanche, Ted Rogers School of Hospitality and Tourism Management, Canada
Dr Isabelle Frochot, Université Savoie Monc Blanc, France
Dr Alan Fyall, University of Central Florida, USA
Prof Maria Gravari-Barbas, Université Paris-Sorbonne, France
Prof Ulrike Gretzel, University of Queensland, Australia
Prof Stanislav Ivanov, International University College, Bulgaria
Prof Metin Kozak, Dokuz Eylül University, Turkey
Dr Fevzi Okumus, University of Central Florida, USA
Prof Andreas Papatheodorou, University of Aegean, Greece
Dr Girish Prayag, University of Canterbury, New Zealand
Dr Mariana Sigala, University of South Australia, Australia
Prof Haiyan Song, Hong Kong Polytechnic University, Hong Kong
Eduardo Parra-Lopez, Universidad de La Laguna, Spain
Carla Massida, Cagliari University, Italy
Bournemouth is a vibrant seaside town in the south of the UK and boasts seven miles of award-winning coastline, gardens and parks and a wealth of attractions, activities, events and festivals. Other areas of interest which are easily accessible from Bournemouth include the Jurassic Coast – a UNESCO natural heritage site – the New Forest and the historic towns of Poole, Salisbury and Stonehenge.
Bournemouth University has two campuses and the conference will be held on the main Talbot Campus which is located to the north of the city centre.
We are committed that our delegates will have an incredible time in Bournemouth. An extensive social programme will enable all delegates to network with keynote speakers, journal editors and leading authors in the field as well as having good fun. You will have the opportunity to work and party.
Indicative social agenda
- Thursday 31 August – Sunday 3 September 2017 - Bournemouth Air Festival
- Sunday 3 September 2017 - 18:00 - Informal get together at a British Pub for something to eat and drink (at delegates expense)
- Monday 4 September 2017 - Welcome salsa reception and networking
- Tuesday 5 September 2017 - Conference dinner, party and awards – dress code: white
- Wednesday 6 September 2017 - After conference adventure and tours and informal dinner (at delegates expense)
- Thursday 7 September 2017 - After conference adventure and tours (at delegates expense)