Enquiries about studying at BU
Tel: +44 (0)1202 961916 Monday-Friday, 8.30am-5.30pm
Live chat: Select the ‘Live chat’ icon on this page to speak to an advisor.
If you have an enquiry about Clearing, please call us on our dedicated Clearing Helpline: +44 (0)1202 966777.
If you want to speak to a member of staff or have a general enquiry.
Tel: +44 (0)1202 524111
Fax: +44 (0)1202 962736
Enquiries from businesses and organisations
If you are interested in working or collaborating with BU or have placement opportunities for students.
Tel: +44 (0)1202 961916
Events and conferencing enquiries
Tel: +44 (0)1202 961115
Careers advisers and Teachers
If you would like to get in touch regarding our AspireBU programme for schools, colleges and academies, email us at email@example.com and visit our dedicated webpages for teachers and advisers.
Tel: +44 (0)1202 969696 (69696 from an internal phone)
Tel: +44 (0)1202 969696
Reference requests and confirmation of study
Tel: +44 (0)1202 961060
Fax: +44 (0)1202 961066
Freedom of Information Act 2000 requests
Please email the web team with any technical or content issues relating to the BU website.
For a full list of access information, please visit our accessibility information page.
Emergency/Serious incident telephone number
We have a contact number for staff or students to report emergencies or serious incidents. It is important to keep this line clear so please do not use unless it is absolutely necessary.
Telephone: +44 (0)1202 962222
Internal line: 222
Reporting a noise nuisance or anti-social behaviour
What we can help with?
If a member of the public contacts BU regarding a public student complaint (noise, litter etc) BU is only able to deal with the issue directly if it is related to student halls.
If the issue is not related to student halls then in the first instance it must be dealt with by Environmental Health (EH) and the resident must contact EH to log the incident appropriately.
Community Enforcement Officer
In Bournemouth, BU funds Matthew King, the Community Enforcement Officer for the Winton East, Wallisdown & Winton West and Queens Park Wards.
Matt works in partnership with the police, universities, student unions and residential forums and residents can contact him on 01202 451491 or firstname.lastname@example.org.
01202 451491 is a dedicated telephone line available to report things such as disturbances, untidy properties, unsafe private rented housing conditions, bins on pavements, letting boards and any other issues affecting the amenity of the local environment.
Out of hours service
The out of hours noise service is also available on 01202 451491 (it transfers across). BU part funds enhanced out of hours support so that on certain nights a team member can respond to disturbances. The team also carries out proactive monitoring of hot spots where multiple complaints are received. If there is the possibility of a Statutory Noise Nuisance, then Environmental Health can monitor and issue Noise Abatement Notices.
In Poole, please refer to the Poole Borough Council website for information.
In all cases if the resident feels threatened they should call the police on 01202 222222.