Our main contact details
Telephone: +44 (0)1202 524111
Fax: +44 (0)1202 962736
Please take a moment to select the most appropriate team for your enquiry - if you're not sure who you should email, please use the general enquiries email. If it doesn't reach the right person initially don't worry, we'll forward it to the appropriate team.
Studying at BU
Future student enquiries
Contact our AskBU Enquiry Team if have any questions about studying at BU.
Telephone: +44 (0)1202 961916
BU is open for Clearing and Adjustment. Got your results? Call our Clearing helpline: +44 (0)1202 966777
If you want to know more about applying to BU and what it's like when you get here, check out what our students are saying on our undergraduate and postgraduate student blogs. Keep up to date with the latest BU news by joining us on our Facebook page. If you're interested in postgraduate study at BU, we have a dedicated Facebook page for postgraduate students - past, present and future.
Although we love to meet our future students face to face, we understand that isn't always possible. That's why we run a number of web chats and webinars, and offer live chat for you to contact us from anywhere in the world.
Current student enquiries
We're here to help all of our new and current students. Call us if you have an enquiry about enrolment or need advice about finance, immigration or what support is available to meet your needs.
Telephone: +44 (0)1202 969696 (69696 from an internal phone)
Graduation award ceremonies
Got a query about graduation? Talk to us.
Telephone: +44 (0)1202 969696
Reference requests/Confirmation of study
If you need a reference for a current or former student, speak to us.
Telephone: +44 (0)1202 961063
Prospective employers can also obtain confirmation of study by faxing the requests to +44 (0)1202 961066.
Services at BU
Contact us for information about business services, training, facilities hire at BU and working with the university.
Telephone: +44 (0)1202 961961
More information about our Business Services
For research studentship enquiries please email: askBUenquiries@bournemouth.ac.uk
Events and conferencing enquiries
Get in touch with us about BU events and conferences.
Telephone: +44 (0)1202 966769
Teachers and advisers
If you would like to get in touch regarding our AspireBU programme for schools, colleges and academies, email us as email@example.com and visit our dedicated web pages for teachers and advisers.
Freedom of Information Act 2000 requests
Press and media
Please email the web team with any technical or content issues relating to the BU website.
Emergency/Serious incident telephone number
We have a contact number for staff or students to report emergencies or serious incidents. It is important to keep this line clear so please do not use unless it is absolutely necessary.
Telephone: +44 (0)1202 962222
Internal line: 222
For a full list of access information, please visit our Accessibility information page.
Reporting a noise nuisance or student anti-social behaviour
What we can help with
If a member of the public contacts BU regarding a public student complaint (noise, litter etc) BU is only able to deal with the issue directly if it is related to student halls.
If the issue is not related to student halls then in the first instance it must be dealt with by Environmental Health (EH) and the resident must contact EH to log the incident appropriately.
Community Enforcement Officer
In Bournemouth, BU funds Matthew King, the Community Enforcement Officer for the Winton East, Wallisdown & Winton West and Queens Park Wards.
Matt works in partnership with the police, universities, student unions and residential forums and residents can contact him on 01202 451491 or firstname.lastname@example.org.
01202 451491 is a dedicated telephone line available to report things such as disturbances, untidy properties, unsafe private rented housing conditions, bins on pavements, letting boards and any other issues affecting the amenity of the local environment.
Out of hours service
The out of hours noise service is also available on 01202 451491 (it transfers across). BU part funds enhanced out of hours support so that on certain nights a team member can respond to disturbances. The team also carries out proactive monitoring of hot spots where multiple complaints are received. If there is the possibility of a Statutory Noise Nuisance, then Environmental Health can monitor and issue Noise Abatement Notices.
In Poole, please refer to the Poole Borough Council website for information.
In all cases if the resident feels threatened they should call the police on 01202 222222.